Email support
The fastest way to get help. I usually reply quickly. If something isn't working, include your iPhone model and iOS version.
Quick tips
- Make sure you're on the latest version of the app.
- If counts don't look right, close and reopen the app. Taps that haven't sent yet retry automatically.
- A night shows up in History once you close it: press and hold the porch-light switch at the top of the Count screen.
FAQs
How do I save my totals for the night?
Close the night: press and hold the porch-light switch at the top of the Count screen for about a second, until it turns off. That saves the night, shows you its story, and adds it to History.
Do I need an account to use TreatCounter?
No. You can start counting right away. Creating a free account saves your history, and the taps you counted before signing up come with you.
Does the app collect my personal data?
No sensitive data is collected. TreatCounter stores only what's needed to keep your counts and history working. The details are in the privacy policy.
I can't log in. What should I try?
Double-check your email and password, make sure you have a stable connection, then relaunch the app. Forgot your password? Use Forgot password on the sign-in screen. If it still doesn't work, email support with your iPhone model and iOS version.
Questions about Halloween night itself, like how much candy to buy or when trick-or-treaters come? See the Halloween guides.